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Online Store Policy
Online Store Policy
Welcome to our online store. Please review our policies below to ensure a smooth shopping experience:
Welcome to our online store. Please review our policies below to ensure a smooth shopping experience:
Must be a Sciton system owner.
Orders submitted after 3:00 PM Pacific Time will be processed the next business day.
Marketing material will be shipped separately.
Marketing material will be shipped separately.
Discount Codes:
Discount codes can only be applied at the time of purchase.
Once an order has been completed, we cannot apply or modify discount codes retroactively.
Returns and Refunds:
We accept returns within 30 days of purchase.
Please note that we do not provide return shipping labels—customers are responsible for return shipping and must use a trackable shipping method.
All returned items will be inspected upon receipt. Refunds will be issued only after the product passes inspection and is confirmed to be in its original condition.
Issue Resolution:
If you encounter any issues with your order or product, please contact us within 30 days of receipt.
We will work with you to resolve valid concerns within this time frame.
Thank you for shopping with us! If you have any questions regarding these policies, please contact our customer service team.
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